Refund & Cancellation Policy

We strive to provide the best experience. Here's how refunds and cancellations work.

Draft — this page is pending legal review and is not yet in effect. Sections without text are being finalised.

We're here to help.If you face any issues with a transaction, please contact our support team and we will resolve it as quickly as possible.

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1. Overview
This Refund & Cancellation Policy outlines the conditions under which refunds or cancellations are applicable for purchases made through Sip Sip Nariyal kiosks, website or mobile services.
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2. Eligibility for Refunds
Refunds may be eligible in the following cases:
- Failed payment but amount deducted
- Duplicate payment
- Technical issues at kiosk or app
- Incorrect amount charged
- Product not received or service not delivered (if applicable)
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3. Non-Refundable Cases
Pending legal review.
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4. Refund Process
Pending legal review.
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5. Refund Timeline
Pending legal review.
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6. Failed or Duplicate Payments
Pending legal review.
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7. Offer & Discount Refunds
Pending legal review.
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8. Contact Us
Questions about this page? Reach us through the contact page.

1. Overview